Prepare for working in the Canadian retail industry
Improve your customer service skills and become better at communicating with other staff and customers in this free 8-week program. You will also:
- Understand a cashier’s roles and responsibilities
- Learn about the Canadian retail industry, workplace law, and health and safety
- Plan for employment
- Earn a Certificate of Participation when you complete the program
Time, cost and location
- Free program funded by Immigration, Refugees and Citizenship Canada (IRCC)
- Runs for seven weeks
- From 7 January 2025 to 21 February 2025
- On Tuesdays and Fridays
- From 9:30 a.m. to 11:30 a.m.
- Delivered online
Eligibility
This program is open to newcomers with a Canadian Language Benchmark (CLB) of 5 or higher. Eligible newcomers include:
- Permanent Residents
- Convention Refugees
- Protected Persons
- Ukrainian Temporary Residents (CUAET)
- Live-In Caregivers
- International Francophone Students
Apply
Program full The upcoming January 2025 session of the Customer Service for Newcomers program is full. We are not taking applications right now. See our other learning and training programs and follow us for new program dates on LinkedIn, Facebook, and Instagram.
