Details

Job Title
Administrative Assistant
Program
Integrated Employment Services (IES)
Term
Full-time, permanent
Location
PTP’s Dundas and Danforth locations
Hours
35 hours per week
Salary
$27.47–$29.67 per hour
Start date
As soon as possible
Reports to
Manager, IES programs

About PTP

PTP is a community-based organization located in Toronto, Canada, dedicated to strengthening the connection between learning and work. For over thirty years, PTP has delivered programs and services that have created pathways for positive change to people facing literacy and other barriers to employment.

About the role

Are you a highly organized, friendly, and proactive individual who thrives in a community-focused environment? We are seeking an Administrative Assistant to support our mission-driven team. This role is ideal for someone who enjoys working with people, managing details, and contributing to meaningful programs that make a difference in the community.

Key responsibilities

  • Greet walk-in clients and visitors
  • Answer phone calls and respond to email inquiries
  • Provide accurate information and record client details
  • Maintain and update activity tracking sheets
  • Book rooms for IES, Prep for IES, and staff meetings
  • Support logistics for information sessions and workshops
  • Assist in promoting programs (e.g., sending emails to networks, updating flyers)
  • Research and maintain a database of community resources
  • Conduct follow-up calls with program graduates to collect feedback and reporting data
  • Organize and analyze program data
  • Collaborate with internal and external program teams
  • Participate in training sessions to enhance skills and stay current with best practices
  • Perform various other duties as required

Skills, knowledge, and experience

  • Thrive in a small, community-based, mission-driven environment
  • Strong planning and organizational skills; able to multitask and perform well under pressure
  • High level of integrity and discretion when handling confidential information
  • Friendly, approachable, and positive attitude with a genuine willingness to engage with others
  • Well-developed interpersonal skills to interact professionally with a diverse range of people
  • Proactive, self-motivated, and able to work independently and collaboratively
  • Proficient in Microsoft Office Suite, MS 365, and online meeting platforms (e.g., Teams, Zoom)
  • Advanced written and verbal communication skills in English

Qualifications

  • Post-secondary education in administration, office management, or a related field (or equivalent experience)
  • Minimum of 2 years of experience in an administrative or office support role
  • Experience working in a non-profit, community-based, or educational setting is an asset
  • Familiarity with client databases or CRM systems is an asset
  • Ability to work flexible hours, including occasional evenings or weekends, as needed
  • Ability to work at both of our locations, as needed

Candidates must be able to pass a Criminal Record Check (CRC) as a condition of employment.

How to apply

Please forward your letter of interest (and a resume for referred candidates) to careers@ptp.ca, with the subject line “Admin Assistant – IES,” by Monday, July 20, 2026.

Only those candidates who are selected for the interview will be contacted.

We are proud to be an equal opportunity employer. PTP will provide accommodation during all steps of the hiring process, upon request, to applicants with disabilities. Please advise us if you need any accommodation.

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