Book an assessment

Customer Care Certificate

FREE Online Program

Strengthen your communication skills and learn how to build better relationships with customers to increase your job prospects.


  • From 10 July 2023 to 16 August 2023
  • On Mondays and Wednesdays
  • From 1:00 p.m. to 2:30 p.m.
  • Delivered online


  • Effective communication strategies
  • How to deal with diverse groups
  • How to build stronger relationships
  • How to manage difficult customers
  • The importance of self-care

Education Requirements

  • 19 or older
  • Have grade 12 or less

Contact us

For more information about the program, complete and submit the form below and a staff member will be in touch with you soon:

    “It was an introspective journey. I am confident that I have the tools to guide me!”

    — Nimmy, past student