Book an assessment

Customer Care Certificate

FREE Online Program

Strengthen communication skills and learn how to build better relationships with customers to increase your job prospects.

Update:

Registration for the January session is now closed. Please check again for the next session date.

Learn:

  • Effective communication strategies
  • How to deal with diverse groups
  • How to build stronger relationships
  • How to manage difficult customers
  • The importance of self-care

Details:

  • Delivered online
  • On Mondays and Wednesdays, from 1:00 p.m. to 2:30 p.m.

Education Requirements:

  • 19 or older
  • Have grade 12 or less

Learn more

For more information about the program, complete and submit the form below and a staff member will be in touch with you soon:




    “It was an introspective journey. I am confident that I have the tools to guide me!”

    — Nimmy, past student