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Customer Care Certificate

FREE Online Program

Strengthen communication skills and learn how to build better relationships with customers to increase your job prospects.


Registration for the January session is now closed. Please check again for the next session date.


  • Effective communication strategies
  • How to deal with diverse groups
  • How to build stronger relationships
  • How to manage difficult customers
  • The importance of self-care


  • Delivered online
  • On Mondays and Wednesdays, from 1:00 p.m. to 2:30 p.m.

Education Requirements:

  • 19 or older
  • Have grade 12 or less

Learn more

For more information about the program, complete and submit the form below and a staff member will be in touch with you soon:

    “It was an introspective journey. I am confident that I have the tools to guide me!”

    — Nimmy, past student