Prepare for working in the Canadian retail industry
Improve your customer service skills and become better at communicating with other staff and customers in this free 8-week program. You will also:
- Understand a cashier’s roles and responsibilities
- Learn about the Canadian retail industry, workplace law, and health and safety
- Plan for employment
- Earn a Certificate of Participation when you complete the program
Time, cost and location
- Free program funded by Immigration, Refugees and Citizenship Canada (IRCC)
- Runs for two weeks
- From 4 August 2026 to 14 August 2026
- Monday to Friday
- From 9:30 a.m. to 2:00 p.m.
- Delivered online
Eligibility
This program is open to newcomers with a Canadian Language Benchmark (CLB) of 5 or higher. Eligible newcomers include:
- Permanent Residents
- Convention Refugees
- Protected Persons
- Live-In Caregivers
- Palestinians from Gaza (MOME2023)