Employment Counsellor / Job Developer

About PTP

PTP is a community-based organization located in Toronto, Canada, dedicated to strengthening the connection between learning and work. For over thirty years, PTP has delivered programs and services that have created pathways for positive change to people facing literacy and other barriers to employment.

Details

Job Title
Employment Counsellor / Job Developer
Type
Full-time contract position
Location
Dundas West Training Centre – Across Toronto
Hours
35 hours a week – some evening hours required
Length
As soon as possible, to February 28, 2025 (with a strong possibility of extension depending on funding availability)
Reports to
Manager, Employment Services

Employment Counsellor / Job Developer Position

PTP is looking for an individual with exceptional interpersonal communication skills to help our clients, who often experience both individual and systemic barriers to employment, find and keep a suitable job. We’re looking for someone who cares passionately about working with our client group, someone who develops strong relationships with employers and who will work closely with team members across PTP programs and services to ensure all clients receive the highest level of customer service, care and support in their job search efforts.

The Employment Counsellor / Job Developer is expected to keep up with changes in the field of employment counselling, have current knowledge of Toronto’s job market, trends, employment, apprenticeships, education and training opportunities and resources, and, together with colleagues, develop and maintain innovative services that achieve the highest standards in employment service practices.

You will be responsible for the following activities:

  • Delivering effective employment counselling services to clients in person and via phone and/or video conferencing
  • Conducting intake and assessments with potential participants
  • Assessing participants employability readiness and identifying employment skills and supports required to be competitively employed
  • Meeting monthly performance targets based on number of Assisted Service Participants set by the Program Manager
  • Referring clients to appropriate programs or other community services if suitable
  • Developing employment service plans required to meet participants vocational or educational goals
  • Providing individual guidance with all aspects of career decision-making, training research, and job search techniques to reach goals of sustainable employment
  • Assisting participants to develop resumes and cover letters ensuring they are effective and appropriate representations of the participants’ skills and qualifications
  • Supporting participants in conducting job search based on realistic and accurate assessment of qualifications and employer expectations through research of information provided within posting
  • Developing relationships with employers in a variety of industries to ensure successful job placements for job search participants
  • Conducting marketing and outreach activities to employers, community agencies and organizations
  • Monitoring placements, overseeing training plan development, and conducting on-going follow-up to ensure successful employment outcomes for program participants
  • Preparing and supporting participants for interviews
  • Coordinating appropriate job interviews for participants
  • Coaching, supporting, and monitoring participants in the initial stages of employment while maintaining relationships with employers
  • Liaising with employers to identify and obtain job leads
  • Facilitating training, including Better Job Ontario, application completion and submission
  • Planning and delivering individual and group workshops, internally/externally, on employability skills, local labour market information, apprenticeships, job search and interview skills, and information sessions
  • Developing and maintaining accurate and detailed, reports, cases notes and documentation related participants’ files
  • Managing individual and team administrative duties: scheduling appointments for participants, completing necessary paperwork, maintaining participant and filing system
  • Attending meetings as required
  • Adhering to PTP policies
  • Undertaking other assignments as required

Important skills, knowledge, and experience:

  • A post-secondary education in Career and Work Counselling, Adult Education or a related field and/or related work experience
  • Advanced skills in developing resumes with limited information
  • Strong knowledge of labour market trends, employment counselling / facilitation and presentation techniques to facilitate adult learning
  • A strong desire to work with people who face multiple barriers to employment
  • Solid interpersonal and communication skills
  • Excellent skills using Microsoft Office software including Word, Excel and PowerPoint
  • Knowledge of the current labour market and the challenges experienced by clients who face barriers
  • Experience in job development, employer outreach, employment counselling and/or recruitment
  • Experience working with adults who may have low literacy, low educational attainment, learning challenges, disabilities and other complex barriers to employment would be an asset
  • Experience working in intensive target-driven programs with the ability to deliver on agreed upon outcomes.

We offer competitive salaries ($57,000-$62,000/year), low caseload, a hybrid work model, and a great work culture!

A valid driver’s license and access to a vehicle is an asset.

Closing Date: 3 September 2024

Apply

If you are interested in the position, please submit your letter of interest and resume in one document to Milena Lomovic at careers@ptp.ca.

We value diversity and inclusion and encourage candidates from varied backgrounds, including those who may require accommodation, to apply to join our team.