Prepare for working in the Canadian retail industry

Improve your customer service skills and become better at communicating with other staff and customers in this free 8-week program. You will also:

  • Understand a cashier’s roles and responsibilities
  • Learn about the Canadian retail industry, workplace law, and health and safety
  • Plan for employment
  • Earn a Certificate of Participation when you complete the program

Time, cost and location

  • Free program funded by Immigration, Refugees and Citizenship Canada (IRCC)
  • Classes run 15 October 2024 to 6 December 2024
  • Tuesdays and Fridays
  • 9:30 a.m. to 11:30 a.m.
  • Delivered online

Eligibility

This program is open to newcomers with a Canadian Language Benchmark (CLB) of 5 or higher. Eligible newcomers include:

  • Permanent Residents
  • Convention Refugees
  • Protected Persons
  • Ukrainian Temporary Residents (CUAET)
  • Live-In Caregivers
  • International Francophone Students

Pour le service en français
Pour des services d’établissement en français et/ou la formation linguistique en français, veuillez contacter le Centre Francophone du Grand Toronto. Trouvez d’autres services gratuits pour les nouveaux arrivants sur le site d’IRCC.